Terms

Any order not paid within 7 days will be canceled. HoppyMart will not be responsible for any injury caused from use or abuse of a product whether it be defective or not.

Returns 

If your item is defective you may contact one of friendly customer service representatives by email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it within 24 hours of receiving your order to obtain further instructions. A copy of the invoice and a brief statement indicating the defective nature of the merchandise must be included. Upon arrival, we will verify the defect. Please note that if we find the cause to be from wear and tear the customer may incur repair charges and be responsible for the return shipping cost.

Damage Policy

All of our items pass a rigorous inspection before shipment to insure that they are completely functional and free of any damage. Therefore any damage to the item has occurred during the shipping process. If you receive a damaged itiem, you must contact us within 24 hours of receiving it so we can file a damage report with the shipping company and make arrangements to fix or replace your damaged item.

Returned Products

Returned items must Be 100% complete, contain ALL original boxes and packing materials, contain all manuals, accessories and documentation provided by the manufacturer. Customer is responsible for shipping charges on returned items. We strongly recommend that you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.

All returns and exchanges must be shipped within 3 business days once a we have been notified of any problems. Items will only be accepted if they are returned with all of the original packaging materials and documentation.

If any products are returned back to us and not found defective they are subject to a 30% restocking fee.